What Patricia Pippert's course participants say:

"fabulous communicator...lively...informative...relevant...dynamic"

“Patricia Pippert just finished training our entire office in ‘Conflict Resolution Strategies’. As is usual with her session, the material was well presented and well received by the staff. Feedback I heard from the staff is that they now feel better armed to deal with complaints or conflict situations that occur with both internal and external customers.”

“Great news. Thanks to Patricia Pippert’s consultation in the ‘Behavioral Interviewing Workshop’, we were able to select the very best candidate for the position we had available.”

“Patricia involves all participants; she keeps the audience engaged and encourages their ideas, making it easy for them to absorb the material. She handles questions well during the presentation, encourages questions, and weaves them into the presentation to further enhance the learning of the participants.”

“Patricia gave a structured (but not rigid) and thorough process for us to follow when selling or negotiating. She taught me to organize my thoughts and ways to uncover the needs of my client so those needs could be met. She’s an excellent leader; she covered the material completely and her energy made the material interesting.”

“Patricia is a very lively and interesting facilitator. I learned many new ways to deal with employee behavioral issues. I’d like to see the length of this course even extended a bit to allow for more of Patricia’s thoughts, templates, and strategies.”

“Patricia is an excellent speaker -- fun and animated. Her training provided me with great tools on coaching & counseling which can easily be used in one’s day-to-day schedule.”

“Patricia knows our business!! And she knows what she is talking about regarding interacting with people. It was valuable to all participants that she was willing to share her own life experiences in sales and how we can all be more conscious of the process.”