The Savvy Communicator: September 2005

Greetings!

If you were a stripper, what would your stage name be?

Believe it or not, this is an icebreaker a friend of mine used quite successfully to warm up a crowd. Why? Because she knew her audience.

Ann Riordan is a hair designer who teaches a lot of classes at salons. She eyeballed her audience and saw a lot of young, hip, edgy women. By the time she had gone around the room with this question, the class was not only in stitches, they had an inside joke as a group. And, most importantly, were ready to hear everything she had to say.

Ann implemented three good techniques in the first three minutes of her presentation. READ MORE about what she did and why it worked.

Looking to become a better speaker? Did you know your ability to give good speeches could affect your bottom line? Email us today at info@gabbettgroup.com and we'll set up a consultation to start coaxing out the dynamic speaker hidden inside. Visit our website at: www.gabbettgroup.com and read other articles which have already helped others become savvy communicators.


Janie Gabbett, President

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THE VIRTUAL MANAGER

In our July newsletter, in the article “Is the Water Cooler Defunct?”, we talked about the challenges of managing a far-flung team.
 

Laurie Jelinek, a vice president at IBM is using a great tool I never thought of. She has created a “virtual book club” with her geographically- challenged team. They discuss business-themed books on a monthly conference call.

What I like about this practice is that it builds an intellectual bond within the team, much like in-person book clubs do. Plus, it gives the whole team a chance to think beyond the microcosm of quarterly results and other equally scintillating agenda items. Thanks, Laurie!

Anything working particularly well for you and your team? Email us at: info@gabbettgroup.com and share the wealth.

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DEAR SAVVY COMMUNICATOR

Dear Savvy Communicator,
 

I have a colleague who is constantly sharing details of her personal life with me – from the menu at a weekend BBQ to the fight she had with her daughter over whether to watch “The Closer" or “Meet the Fockers”.

The thing is, I don’t care to share my personal life at work and wish she’d stick to business. I do notice, however, that we often have our most productive, efficient work sessions right after one of these more social conversations. Am I crazy, or is there a connection?

Signed, Too Much Information

Dear Too Much,

You are rather more astute than crazy. Your question illustrates an important point about differing communication styles.

You and your colleague represent two classic types – she needs to bond and feel a human connection to do her best work, while you need to focus on work to thrive.

I am not one bit surprised that her work is better and more focused after a social conversation. Neither am I surprised that you’d just as soon skip that step.

My advice to you is to indulge her while also looking after yourself. Set a time limit (how about five minutes?) after which you segue to the work at hand.

If the details of her conversation ever get too intimate (you could have lived your whole life without knowing she has a corn on her toe), you can and should tell her you are a private person and toe care is beyond your comfort zone.

The more she understands your need for boundaries and you understand her need to bond, the better you will both be able to respect and support each others’ styles and work productively together.

How about you? Have a team that doesn't talk? An employee who doesn't listen? A client who needs to hear something they are not going to relish? Email us at: info@gabbettgroup.com and we'll give you our insights either privately or in our next issue.

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IS COACHING FOR YOU?

How about you? Do you have a presentation coming up? Whether you are a deer in the headlights or a good presenter ready to become a great one, we can help. We guarantee that after just one coaching session you will improve. Call us today. Start sounding smarter tomorrow.

CONTACT US to learn more about the Gabbett Group and to book a keynote presentation, a seminar or a coaching session at 847-679-4604 or email janie@gabbett group.com. Visit our website at: www.gabbettgroup.com.

©Janie Gabbett 2005



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